As the world becomes smaller through the internet, globalization and free trade agreements, the significant role played by courier service providers increases. Numerous commitments are guaranteed by couriers to help synchronize the daily exchange of goods. Assumption of timely delivery has become an expected norm but is not the case as demonstrated by recent research.

Four billion packages are shipped each year in the US alone of which 140 million are delivered late. Less than 10% of these late packages are claimed amassing a 1.5 billion USD of unclaimed refunds.

NotInTime is a firm that works in the best interest of our clients to identify potential revenue leaks in package shipping and through our shipping audit provides valuable business intelligence in the form of tracking and claimant reports.